Tech

Over the years, there have been many changes to the call center and customer experience environment. These changes range from virtual agents and cloud communications to more strategic analytics thinking, purposeful social…

One of the best news regarding S3 backup is that it is now offering a free trial so that you can see for yourself whether it meets your expectations.  Amazon S3 is an object storage solution that scales horizontally and…

There are many technical features that are essential for maintaining good business communications. Another key feature is a robust VoIP system. This allows businesses to make and receive calls without having to rely on…